Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and Mako Financial Services Ltd, trading as FX Mako ("FX Mako", "we", "us", "our"), governing your use of our trading services and platforms.

By opening an account, accessing our platforms, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Risk Disclosure Statement and Privacy Policy.

2. Regulatory Information

Mako Financial Services Ltd is authorized and regulated by the Financial Services Commission of Mauritius (FSC) under license number GB20025796 as an Investment Dealer (Full Service Dealer excluding Underwriting).

3. Eligibility and Account Opening

3.1 Eligibility Requirements

To open an account with FX Mako, you must:

3.2 Verification

You must provide valid identification documents and proof of residence. We reserve the right to request additional documentation at any time to comply with regulatory requirements.

4. Trading Services

4.1 Services Provided

FX Mako provides online trading services in Contracts for Difference (CFDs) on various financial instruments including foreign exchange, indices, commodities, cryptocurrencies, and shares.

4.2 Nature of CFDs

CFDs are derivative instruments. You do not own or have any rights to the underlying assets. All trades are settled in cash based on the difference between opening and closing prices.

5. Client Funds

5.1 Segregated Accounts

Client funds are held in segregated bank accounts separate from FX Mako's operational funds, in accordance with regulatory requirements.

5.2 Deposits

Deposits must be made from accounts in your own name. We do not accept third-party payments. Minimum deposit amounts vary by account type.

5.3 Withdrawals

Withdrawal requests are processed within 1-3 business days after approval. Funds are returned to the same source from which they were deposited, in compliance with anti-money laundering regulations.

6. Trading Conditions

6.1 Order Execution

We execute orders on a best execution basis. However, we do not guarantee that orders will be executed at the requested price, particularly during periods of high volatility or low liquidity.

6.2 Leverage and Margin

Leverage magnifies both profits and losses. You must maintain sufficient margin in your account. If margin falls below required levels, positions may be automatically closed.

6.3 Spreads and Commissions

Trading costs include spreads and, for certain account types, commissions. These are clearly displayed on our website and trading platforms.

6.4 Overnight Financing (Swap)

Positions held overnight are subject to overnight financing charges or credits, calculated based on the instrument and direction of trade.

7. Risk Management

7.1 Margin Calls

When your margin level reaches 100%, you will receive a margin call notification. You are not obligated to deposit additional funds, but positions remain at risk of stop out.

7.2 Stop Out

When margin level reaches 50%, automatic position closure (stop out) will begin, starting with the most losing position, until margin level is restored.

7.3 Negative Balance Protection

8. Prohibited Activities

The following activities are strictly prohibited:

9. Intellectual Property

All content, trademarks, logos, and intellectual property on our platforms and website are owned by FX Mako or our licensors. You may not reproduce, distribute, or create derivative works without written permission.

10. Liability and Indemnification

10.1 Limitation of Liability

FX Mako shall not be liable for any losses arising from market movements, system failures, or events beyond our reasonable control, except where liability cannot be excluded by law.

10.2 Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, wars, terrorist attacks, cyber attacks, or government actions.

11. Complaints and Disputes

If you have a complaint, please contact our support team at support@fxmako.com. We will investigate and respond within 15 business days.

If you are not satisfied with our response, you may escalate the matter to the FSC of Mauritius.

12. Account Closure and Termination

12.1 Voluntary Closure

You may close your account at any time by contacting support. All open positions must be closed and funds withdrawn before closure.

12.2 Involuntary Termination

We may terminate your account immediately if you breach these Terms, engage in prohibited activities, or for regulatory compliance reasons.

13. Amendments

We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use of our services after changes constitutes acceptance.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius.

15. Contact Information

For questions regarding these Terms, please contact us: